FREQUENTLY ASKED QUESTIONS

What are your hours?: We are your full time personal Photographers so we are always at your service. We have scheduled appointments for your photo/video sessions, your Weddings and Events are reserved for the full day as contracted.
Where are you located?: We are located in Santa Clarita California. We have photographed Hundreds of events throughout Southern California for over 20 years. We have done many destination Weddings that has Taken us all over the Country.
Do you accept reservations?: Yes we do... Once you book us for your event we are your assigned photographers and and take your date off of our calendar . We only photograph one event per day so we will be fresh and ready to work for you, or even better we won't be tired from photographing a early event before yours.
What payment options do you accept?: We accept all the major credit cards, cash, checks, Venmo and PayPal. a 50% retainer is needed to reserve your date and the balance is due two weeks prior to your event. We are very flexable and will always accept a payment plan to meet your needs.
How long is the typical wait?: Sessions have a three day turn around for editing and uploading to our site for viewing and and ordering. Two weeks is the usual turn around time to edit and prepare your event images for pick up. If you are ordering a Album it will take another two weeks from the time you select your images for the album design. Depending on the album size and the time of year it will take up to three weeks for printing, mounting, and binding.
Do you have a cancellation policy?: Yes we do. If you cancel your event We will hold your retainer and put your date back on our calendar. If we rebook your date you will receive a 100% refund. If not, you have one year to use your retainer for another event or other in house services that we offer.